shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–2 business days after your order has been placed and payment has been successfully confirmed.

Please note that weekends and holidays are not included in processing times.

Shipping Time

After your order has been processed, estimated delivery time is:

International Shipping: 7–12 business days

Delivery times are estimates and may vary depending on the destination country, local postal services, customs processing, weather conditions, or other circumstances outside of our control.

Order Tracking

When tracking information is available, you will receive a shipping confirmation email containing your tracking details once your order has been dispatched.

Please allow a few days for tracking information to update after receiving your shipping confirmation.

International Orders

International orders may be subject to customs inspections, import duties, taxes, or additional fees depending on the destination country's regulations.

Any customs duties, import taxes, or related charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Delays

Although we work with our shipping partners to ensure orders arrive within the estimated delivery timeframe, occasional delays may occur.

If your order has not arrived after the estimated delivery period, please contact us so we can assist you with your shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, we cannot guarantee that the order can be redirected or replaced once it has been shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us as soon as possible with your order information so we can review the situation and assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the contact information provided on our website.